Online interface
Simplification of the administration gives the chance for a sales increase. If there are daily or peek order handlings, or it comes frequently to changes in inventory, the automated processing is the right solution. From our long experience we can offer you a solution where the automated interface helps to reduce the administrative load. This will contribute to accelerate and enhance the quality of the business processes and at the end also to customer satisfaction and increase of orders.
Charakteristic features of an online interface are autonomous processes and eliminating of duplications:
Autonomous processes
Automated interfaces happen in the background fully autonomous, without human intervention: those are sending and receiving data and thus are able to replace some monotonous operations such as invoice or order transfer from the Webshop to accounting, automated interface with production.This way the time from ordering to expedition of the product can be speeded up. If the online store operator wishes, it is possible to run the process also manually when necessary.
Elimination of duplicate processes
Due to the lack of duplicate processes, resources to operate an internet business can be saved, but it also helps to avoid unnecessary mistakes in form of inaccurate information resulting in customer frustration. At the same time it helps to clarify the sales in real time when an invoice is posted immediately after exposure.
Advantages of Online solutions
Automated interface brings many benefits that are displayed almost immediately. The main advantages include:
- automated interface to accounting / production systems
- customer support of ClickEshop to the application
- elimination of process mistakes due to human intervention
- elimination of process duplicity
- saving time which can be used for other activities such as sales promotion
Implementation
In the system there are already components incorporated and integrated for automatic online interface and thus the implementation is carried out in a very little range where deployment is rather associated with proving the interface. The customer often realizes after deploying the solution how the entire process could have taken place without automated interface and how the entire process simplifies and makes the work more efficient after deployment of the online interface.
The implementation of the functions depends on the customer requirements and the available interface and functions within the accounting and production system. We are using all connection forms from full - automated development interface between ClickEshop and production / accounting system to the usage of existing APIs created directly by suppliers of accounting and production systems.
How does it work?
Using online interface is very easy considering the automated processing performed in the background. It works towards the Webshop as well as out of the Webshop.
It is only a matter of settings or if only an export from the Webshop is chosen, in which all categories, products, orders and invoices are recorded ( which is the most used version ) or the input is requested online from the accounting programme ( such as product categories and products recorded on stock in the accounting system) and these are provided for the import to the Webshop and the system is importing these automaticaly.
Export from the Webshop
Mostly exported are:
- orders
- invoices
- products and categories
- list of registrated customers of the Webshop
Import into the Webshop
Mostly imported are:
- product categories
- products
- skladové hospodárstvo